FAQ Page

Some common questions we are asked...

FAQ Page
What is SimpleBuild?

Web based construction management software for builders and remodelers.

How do I create an account?

Visit www.thesimplebuild.com, and select the "Register" link in the upper right hand corner of the page.

What is included in my annual subscription?

A builder or remodeler subscription is one year. Training and around the clock support is included in the annual subscription. Unlimited "Design Phase" which creates custom websites for potential client (Sales Tool), Scheduling, and Bid Out functionality. Purchase individual "Build Licenses" on a per build basis once a client contract is secured. Client, Subcontractor, and Supplier accounts are free of charge.

How do I access my account?

Visit www.thesimplebuild.com and click on the "Log In" link in the upper right hand corner. Builders and Remodelers are also supplied with a "Client Log In" link for their website, which naturally will help with SEO analytics.

How do I invite my clients to a build?

SimpleBuild will automatically send out a welcome registration email to clients when you enter their email address in the Design Phase.

How do I invite Subcontractors and Suppliers?

SimpleBuild will send an invite registration email when you enter an email address in the Subcontractor and Supplier databases found in the Dashboard or "Docs & Resources".

Is there a cost to join for Clients, Team Members, Subcontractors, or Suppliers?

There is NO FEE for Clients, Team Members, Subcontractors, or Suppliers.

Where is my data stored and is it secure?

SimpleBuild data is stored and secure in the Amazon cloud. There are multiple servers in multiple locations for secure 100% redundancy. You can also DOWNLOAD all of your documents at any time to back up on local servers.

What happens if I don't understand how to work within SimpleBuild?

Call the support line 888-743-9590, visit the SImpleBuild YouTube training site (www.youtube.com/SimpleBuildTraining), or visit www.thesimplebuild.com and submit a support ticket.

What if my alerts or notifications do not get delivered?

SimpleBuild will log all alerts, notifications, and events in the "Project History" of the build.

Do I have to download any software?

There is no software to download, the system is web based and accessible from any computer or smart device.

Will the application work on Windows, Mac, or Android?

SimpleBuild is tested and approved for Windows, Mac, and Android devices.

What are the Terms and Conditions?

Click Terms & Condtions to see the Terms and Conditions of SimpleBuild.

What is the Privacy Policy?

Click Privacy Policy to see the Privacy Policy of SimpleBuild.

I forgot my Log In information?

Please visit the log in page and select the "Forgot Password" option. The system will automatically send you your username and password to the email on file.